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JPMorgan Chase & Co: Global Change Management – Continuous Improvements Associate

JPMorgan Chase & Co: Global Change Management – Continuous Improvements Associate

JPMorgan Chase & Co

JOB DESCRIPTION

Are you passionate about working with documentations and support the team with the production of metrics? Then this role is for you.

This roles provides excellent opportunity to become a Continuous Improvements Associate and improve Proactive Engagement, Business Analysis and Testing Teams experience with Change, Knowledge and Metrics.As a Continuous Improvements Associate in the Regulatory Operations Change Team, you will work closely with the improvement documents, delivers sessions, support the team with the production of metrics to underpin the data driven decisions culture.You will also refine and update the process documentation, deliver interactive sessions to embed understanding, create digital content to support day to day working and assist with metrics definitions, reporting and understanding.

Job responsibilities

  • Owns and refines documented end to end processes for all teams in Regulatory Operations
  • Updates internal support documentation when process changes occur
  • Designs and delivers learning sessions to support existing and new team members
  • Inputs to the Continuous Improvement Strategic Plan
  • Assists with ad hoc sessions to underpin individuals understanding as required
  • Creates digital learning bites
  • Assists with Metrics and creates reporting

Required qualifications, capabilities, and skills

  • Background in Change Management and Learning
  • Ability to embrace a constantly changing environment
  • Strong skills in Jira, Confluence, Camtasia and Communication
  • Inclusive approach with the ability to collaborate across different groups and regions
  • Understanding of the Banking / Finance Industry

Preferred qualifications, capabilities and skills

  • Familiarity with Agile methodology, Scrum and Kanban
  • Understanding of Metrics Automation

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourfor more information about requesting an accommodation.

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

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